PRIVACY POLICY
Last Updated: August 28, 2026
Arc Sauna Rentals Inc. ("we," "us," or "our") operates the mobile sauna rental business under the jurisdiction of Newfoundland and Labrador, Canada. We are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from our website.
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site or make a reservation, we collect certain information about you, including:
- Contact Information: Your name, delivery address, billing address, phone number, and email address.
- Booking Details: Your requested rental dates, duration, specific equipment additions, and site dimensions.
- Operational Compliance Documents: Digitally signed copies of our Master Rental Agreement, Release of Liability Waiver, and Client Operational & Safety Manual acknowledgement.
- Payment Information: All payment data is handled securely through our third-party infrastructure. We do not store raw credit card numbers or banking data on our local servers.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect to fulfill bookings placed through the site, including:
- Processing payments, holding security deposits, and arranging logistics for delivery and pickup.
- Verifying property authorizations and ensuring your delivery site matches the physical access requirements of our heavy towing rigs.
- Communicating with you regarding scheduling updates, extreme weather adjustments, or emergency operational concerns.
- Protecting our assets and managing liability through verified, signed waivers and agreements.
3. SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES
We share your Personal Information with trusted third-party services that run our core infrastructure:
- Booqable: We use Booqable as our centralized rental asset management, online inventory catalog, and scheduling system.
- Stripe: We use Stripe as our direct payment gateway processor to execute rental charges, manage client invoice payments, and process/maintain our $1,000 security deposit authorization holds.
- Wix: Our website is hosted on the Wix platform, which collects general web analytics and stores data required to host our contact mechanisms.
4. COMPLIANCE WITH CANADIAN LAWS
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We will retain your data for as long as necessary to comply with financial auditing obligations and legal liability limitation windows.
5. CONTACT US
For more information about our privacy practices, or if you have questions, please contact us at:
Arc Sauna Rentals Inc.
Legal Compliance Dept.
Email: info@arcsaunarentals.com (or via our website contact forms)